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FAQs

 

What insurance do you accept?

Currently we accept Aetna Vision, Cigna, EyeMed, Metlife Vision, VSP, and we are in the process of joining additional insurance networks.

How often should I get my prescription checked?

In the state of New York a glasses prescription is valid for two years. In order to keep an active glasses prescription we recommend an exam at least every two years. Some people may feel their vision is changing more rapidly, in which case a new prescription each year is a good idea.

Contact lens prescriptions are valid for one year. Due to serious eye health complications that can occur from unmonitored contact lens wear, annual exams are necessary.

How often should I get an eye exam?

Even though a glasses prescription is good for two years, we check more than your prescription at your exam! A routine exam assesses your visual acuity, binocular vision, and ocular health. We also address any eye concerns you may have such as dry eyes or myopic retinal degeneration. Having an annual eye exam is an important part of maintaining your overall health.

Some people are monitored on a yearly basis due to health conditions or medications they take. Anyone with high blood pressure, diabetes, HIV/AIDs, metastatic cancer, and autoimmune conditions should have a routine exam annually. Anyone who uses plaquenil, long-term prednisone, or tamoxifen should have an annual exam with dilation. We are happy to coordinate care with your primary care physician to monitor the ocular affects of these conditions and medications.

Certain eye conditions need to be monitored annually or more often, such as cataracts, glaucoma, or macular degeneration. Dr. Rogerson will discuss will help you develop a personalized eye care schedule based on your needs.

What is a dilation exam? Do I need it?

A dilation exam completes a comprehensive eye health examination. The dilation of your pupils is achieved with eye drops, and this creates a large window to view the interior of your eye. Serious but painless eye conditions like cataracts, glaucoma, and retinal tears all occur inside the eye, and a dilation is the only definitive way to diagnose these conditions.

Although we strongly urge all new patients to have a dilation to develop a baseline of your ocular health, under our current COVID-19 precautions, we will be using retinal imaging instead. This will minimize both contact between doctor and patient, and the amount of time you need to be in the office.

Can you put lenses in frames I already own?

Yes! We carefully inspect each frame to determine if it is fit for new lenses. However, re-lensing is done at your own risk, and we are not responsible for any breakage or damage that may occur to your frames.

Can I have my pupillary distance (PD)?

Your pupillary distance is not measured during the course of an eye exam. It is measured by your optician during your glasses fitting.

If you have previously purchased glasses with us, we will be happy to provide it to you. If you wish to have your PD measured without purchasing glasses, our optician will happily take your measurements for a $15 service fee.

What is the difference between a routine exam and contact lens exam?

A routine exam assesses your visual acuity, binocular vision, and ocular health. It also addresses any eye concerns you may have such as dry eyes or myopic retinal degeneration.

A comprehensive contact lens evaluation includes all aspects of a routine exam, but it incorporates additional testing, which is required to prescribe the best contacts for you. We measure your eye size, evaluate the performance of the lens on your eye, and test your vision through your contact lenses. Additionally, contact lens wearers are predisposed to issues that non-wearers don’t have: dry eyes, allergies, end-of-day comfort, glasses over contacts, and specialty solutions and eyedrops. All of these needs must be monitored and addressed continually.

Because of all these extra steps, contact lens evaluations require additional time and an additional fee.

Why don’t you prescribe Hubble contact lenses?

Short answer: If you want a contact lens subscription to deliver your preferred doctor-aproved contacts to your door each month, you can sign up here.

Long answer: Hubble contact lenses have a well known record of poor performance. We believe your eye health is far too important to trust to low quality products. Hubble makes its lenses out of Methafilcon, an outdated material, and only offers them in one size and shape. This means most people wearing Hubble lenses are wearing the wrong size lenses and starving their corneas of oxygen.

Before writing you a contact lens prescription, we are required to evaluate the lens performance in your eyes. If we fail to do this, we are in violation of the law, in violation of ethical standards of medical care, and could lose our ability to buy malpractice insurance. Because of this, if you place an order with Hubble, please know that we will reject this request.

If you are an Eyes on Hudson patient and you receive lenses from Hubble, knowing that they were sent despite a rejection letter from your doctor, think about this: if a company's strategy is to exploit you through misrepresentations, illegal behavior, and low quality medical devices, why would you trust that company with your vision?

Do you see children as patients?

We are happy to see children 10 years old and up. For children who are 9 years old and younger, we will gladly refer them to a pediatric optometrist who has specialized facilities to meet the needs of younger patients.